Privacy Policy | Nestiques

Last updated: 7 September 2026

This Privacy Policy describes how Nestiques, operated by DELMARE ECO LLC (240 E Hansen Ave, Jackson, WY 83001, United States), collects, processes, and protects your personal information when you visit our website or shop with us.

1. Who We Are

The business responsible for the collection and processing of your personal information is:

Nestiques
DELMARE ECO LLC

Address:
240 E Hansen Ave
Jackson, WY 83001
United States

E-mail: info@nestiques.com
Phone: +1 325-999-7709

2. Information We Collect

Contact information: name, e-mail address, phone number, delivery address
Order information: order history, payment status, card brand, last four digits, authorisation reference
Delivery information: for freight shipments, the phone number the carrier uses to book your delivery window and any access notes you give us
Device information: IP address, browser type, operating system
Usage information: pages visited, click behavior, referrer URLs
Cookies (see Section 5)

We never see or store your full card number, expiration date or security code. Those go directly to our payment processor, Stripe.

3. How We Use Your Information

Processing and delivering orders, including booking freight deliveries
Customer communication and support
Fraud prevention and security
Improving our website and services
Marketing communication (only with your express consent, with a one-click unsubscribe in every email)

We handle your personal information in line with our obligations under applicable federal and state consumer-protection and privacy laws, including the FTC Act’s prohibition on unfair or deceptive practices.

4. Sharing With Third Parties

We share personal information only with the following categories of recipients, and only as needed to fulfill your order or operate our store:

Payment processing: Stripe, Inc., for transactions made with Visa, Mastercard, American Express, Apple Pay, and Google Pay. Stripe receives your card data directly, plus your name, email and billing address.
Shipping carriers: USPS, UPS or FedEx for parcels, and a freight carrier for machines and heavy attachments. They receive your name, shipping address and phone number; the freight carrier needs your phone number to call you and book a delivery window.
Hosting services: our web host and email provider, who store the site and our mailbox on our instructions.

We do not sell your personal information. All third parties are contractually required to comply with applicable data-protection laws. We disclose information to a public authority only where the law requires it.

5. Cookies and Consent

We use cookies to operate our store. Our consent banner is run by Complianz and groups cookies into the following categories:

Functional cookies: always on. Required for the store to function correctly (shopping cart, checkout session, security, your own cookie choice). These cookies cannot be disabled.
Statistics cookies: optional. Anonymous, aggregated usage statistics used to improve our website. Set only after you consent.
Marketing / preferences cookies: optional. No advertising or tracking cookies (such as Google Analytics or Meta tracking cookies) are currently set on our store; if such services are introduced in the future, their cookies will only be set with your consent.

The banner is shown on your first visit and asks you to accept all cookies, deny non-essential cookies, or choose individual categories. Only functional cookies are set before you choose. You can change or withdraw your consent at any time via the Cookie settings link in the footer of every page, and you can manage or delete cookies in your browser settings. A detailed overview is available on our Cookie Policy page.

6. Data Retention

We keep personal information only as long as necessary for the purposes described above or as required by law. Transaction and tax records are retained for approximately 7 years in line with IRS record-keeping requirements. Customer-service correspondence is kept for 3 years from the last contact; account data until you delete the account; newsletter addresses until you unsubscribe.

7. Your Privacy Rights (United States)

Depending on your state of residence – including California, Colorado, Connecticut, Utah and Virginia – you may have some or all of the following rights regarding your personal information:

The right to know what personal information we have collected about you
The right to access a copy of your personal information
The right to correct inaccurate personal information
The right to request deletion of your personal information (subject to legal retention obligations)
The right to opt out of the sale or sharing of personal information
The right not to be discriminated against for exercising your privacy rights

We extend the same process to every customer regardless of where they live. To exercise any of these rights, e-mail us at info@nestiques.com with the subject line “Privacy Request”. We will verify your request and respond within the timeframe required by applicable law (generally within 45 days).

8. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) gives you the specific rights listed in Section 7 above, including the right to know, delete, correct, and opt out of the sale or sharing of personal information.

Do Not Sell or Share My Personal Information: Nestiques does not sell your personal information and does not share it for cross-context behavioral advertising. If our practices ever change, we will update this policy and provide a clear opt-out mechanism first. You may register an opt-out preference at any time by e-mailing info@nestiques.com with the subject line “Do Not Sell My Data”.

Categories of personal information collected in the last 12 months: identifiers (name, e-mail, address, phone), commercial information (orders), and internet activity (device and usage information as described in Section 2). We collect this information directly from you and from your device, use it for the purposes in Section 3, and disclose it only to the service providers listed in Section 4.

Authorized agents may submit requests on your behalf with proof of authorization. We will not discriminate against you for exercising your rights. We do not knowingly collect personal information from anyone under 16; if you believe a child has given us information, contact us and we will delete it.

9. Data Security

Our website uses SSL/TLS encryption for all data transfers (HTTPS). Access to order data is limited to the people who pack and support orders, and is protected by unique accounts and two-factor authentication. Payment data is handled entirely by Stripe under PCI DSS Level 1 certification, the highest level in the card industry. We conduct regular security reviews, do not keep data we do not need, and delete it when the retention period runs out.

10. Contact for Privacy Requests

To exercise your rights or if you have any privacy questions, please contact:

E-mail: info@nestiques.com
Phone: +1 325-999-7709
Mail: Nestiques, DELMARE ECO LLC, 240 E Hansen Ave, Jackson, WY 83001, United States
Customer service hours (Mountain Time): Monday to Friday: 9:00 AM – 6:00 PM | Saturday and Sunday: 10:00 AM – 4:00 PM

We respond to privacy requests within 30 days wherever possible, and always within the timeframe required by applicable law. If you are unhappy with how we have handled your information, you may also complain to the Federal Trade Commission at reportfraud.ftc.gov, or, if you are a California resident, to the California Privacy Protection Agency or the California Attorney General.